ECG: Engineering BroadWorks at US Department of Justice

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MIAMI, FLORIDA – BroadSoft Connections 2018 – The US Department of Justice (DOJ) has now allowed ECG to publish information about the long-term relationship in which ECG, Inc. has been proudly supporting Federal law enforcement since 2007. This partnership is one of ECG’s proudest contributions to reliable communications for critical, life-saving goals.

The US DOJ approved release of the information in October 2018, saying:

“ECG fills several engineering roles for the United States Department of Justice to support the deployment of a BroadSoft BroadWorks Unified Communications Suite which enables more than 25,000 end users in multiple geographically dispersed locations throughout the U.S.  Each of these sites requires hosted communications functionality from the centralized BroadWorks servers.”

This is a classic case of Voice that Absolutely Has To Work — All the Time. The statement continues:

“In addition, ECG provides platform design requirements, project management, engineering process enhancements, training, security analysis, evaluation of NIST 800-53 control assessments, and vulnerability remediation and support of Plan of Action and Milestone (POA&M) management. The DOJ also deployed Alpaca, ECG’s java programming tool developed specifically for the BroadWorks platform.”

1200px-seal_of_the_united_states_department_of_justice-svgAlpaca is the BroadWorks Management Tool, transforming and migrating users between BroadWorks systems for replacement, scaling, and management. Alpaca is the only commercially supported platform that migrates 100% of BroadWorks user features and allow seamless (no-server-downtime, no-user-downtime) operation.

Alpaca also provides NIST 800-53 monitoring for anomalous activities. Called the “Security and Privacy Controls for Federal Information Systems and Organizations,” these NIST rules define security requirements applicable to most federal systems. Alpaca supports compliance with these critical standards.

ECG staff are available at BroadSoft Connections in Miami, Florida, November 12-14, 2018. Email: info@ecg.co

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